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Voting, ticketing, and awards nominations — built for African events, starting in Ghana. Transparent results, signed QR tickets, and USSD for every voter.

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voteMe.live is operated out of Ghana and processes payments through Paystack. We never share voter details with organizers beyond what the event's registration settings authorize. Tickets are signed with a rotatable HMAC key so a compromised scanner cannot forge entries. Read more in our privacy policy and how it works.

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System Notifications

voteMe.live sends operational notifications to organizers and platform administrators when something needs attention — from payment anomalies to scheduling events completing on time.

What are system notifications?

System notifications are internal alerts raised automatically when the platform detects something worth your attention. They are distinct from marketing emails — they are operational, targeted, and always related to your specific events or account activity.

Examples include: a scheduled voting window that opened successfully, a payment webhook that failed to process, a suspicious surge in votes for a contestant, or a withdrawal that completed.

Notification severity levels

Critical

Immediate action required. Payment failures, data integrity issues, or security alerts that affect your event right now.

High

Significant issues that should be reviewed within the hour. Webhook processing failures, subaccount sync errors.

Medium

Non-urgent issues that need attention within the day. Scheduling delays, soft-match nomination alerts.

Low / Info

Informational updates. Voting opened, results displayed, batch job completed.

Notification categories

Scheduling

Voting windows opening/closing, results display toggles.

Payment

Paystack charge confirmations, transfer failures, refunds.

Webhook

Inbound webhook processing errors from Paystack.

Email

Delivery failures for ticket confirmations or voter credentials.

Moderation

Vote spike detection, suspicious activity flags.

System

Infrastructure alerts, database write failures, storage errors.

Where to see notifications

Platform-level notifications are visible to support and finance administrators in the admin portal. Organizer-facing notifications appear in the bell icon at the top right of your dashboard and via email for critical events.

For real-time platform status — including any ongoing incidents — visit our status page.

Status pageContact support

Resolving a notification

Most notifications resolve automatically once the underlying issue clears. For example, if a payment webhook fails and then successfully retries, the notification status updates to “resolved” automatically.

If a critical notification does not self-resolve within 30 minutes, contact our support team via the contact page. Include the notification ID from your dashboard and the event name for fastest response.

All notifications that require manual action include a direct link to the affected entity in your dashboard — no guesswork needed.

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System Notifications — voteMe.live Help · voteMe.live