voteMe.livevoteMe.live homevoteMe.livevoteMe.live homeWhat a Paystack subaccount is, how it is created for your event, and how money moves from voters to you.
Every paid event on voteMe.live uses a Paystack subaccount to handle the revenue split automatically.
Paystack is the payment processor used by voteMe.live. A subaccount is a wallet within the Paystack ecosystem linked to your mobile money or bank account. When a voter or ticket buyer pays, Paystack splits the money in real time: your share goes to your subaccount, and the platform's share stays in the voteMe.live master account.
You never touch the platform's share. Your subaccount always holds exactly what you have earned.
Your subaccount is created automatically when you create your first paid event (paid voting, ticketing, or a hybrid event). It uses the payment details you provided during onboarding.
The same subaccount is reused for:
You do not need to set up a new subaccount for different features on the same event.
Your balance is shown on the Finance page in your dashboard. It reflects the real-time balance in your Paystack subaccount.
voteMe.live does not schedule automatic payouts. Your money stays in your subaccount until you initiate a withdrawal from the dashboard. This gives you full control over when to receive funds.
Contact support at voteme.live/contact to update your subaccount payment details. Do not attempt to change them in the dashboard yourself as this requires a re-verification step with Paystack.
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