Voter registration: free vs paid, limits, and upgrades

Voter registration: free vs paid, limits, and upgrades

Election-style events on voteMe.live use a voter registry — a controlled list of people authorised to vote. You decide who gets in. This article explains the two registration modes, what limits apply, and how to expand your capacity.

Free voter registration

When voter registration is set to free, voters submit their details and wait for you to approve them. Once approved, they receive credentials (access code and optionally a voter ID) by email.

The 25-voter limit

Free voter registration has a cap of 25 approved voters per event. This limit is intentional — it keeps small community votes, classroom polls, and pilot events completely free while ensuring the infrastructure scales fairly.

If you try to approve a 26th voter on a free registration event, the dashboard will prompt you to upgrade your voter limit.

Upgrading your voter capacity

You can purchase additional voter capacity directly from your event dashboard (Events → [your event] → Voters → Upgrade limit). Upgrades are available in the following tiers:

| Tier | Additional voters | Price | |---|---|---| | Starter | +75 voters (100 total) | GHS 25 | | Community | +225 voters (250 total) | GHS 50 | | Organisation | +750 voters (1,000 total) | GHS 100 | | Large | +4,000 voters (5,000 total) | GHS 200 | | Enterprise | Unlimited | GHS 500 |

Upgrades are one-time purchases per event and are processed through Paystack. They take effect immediately. You can stack upgrades — for example, buy Starter and then upgrade to Community later.

Paid voter registration

When voter registration is set to paid, each voter pays a fee to register. In exchange:

• There is no registration limit. You can receive and approve as many paid registrations as come in, with no cap.
• voteMe.live takes 5% of each registration fee. You keep 95%.
• Voters who have paid are marked in your dashboard, and their credentials are issued once you approve them (or automatically if you enable auto-approval).

Paid registration is useful for exclusive event series, premium symposiums, or any event where the registration fee itself is part of the experience.

What happens if a voter does not receive their credentials?

Credentials are sent by email immediately on approval. If a voter says they did not receive the email:

1. 1Ask them to check their spam/junk folder
2. 2You can resend their credentials from the Voters tab in your dashboard by clicking the voter's name
3. 3If the email address is wrong, revoke the voter and re-approve with the correct details

Revoking voters

You can revoke any approved voter at any time. Their credentials immediately become invalid and they cannot vote. Revoked voters do not count against your approved limit — the slot is freed for another person.