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voteMe.live is operated out of Ghana and processes payments through Paystack. We never share voter details with organizers beyond what the event's registration settings authorize. Tickets are signed with a rotatable HMAC key so a compromised scanner cannot forge entries. Read more in our privacy policy and how it works.

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TicketingΒ·3 min readΒ·2 views

How ticketing works on voteMe.live

Set up ticket tiers, sell tickets online or via USSD, scan QR codes at the gate, and manage refunds and transfers.

Up to date
Β·Applies to all plan tiers

On this page

  • How ticketing works on voteMe.live
  • Setting up ticket tiers
  • Revenue share
  • How buyers purchase tickets
  • Ticket short codes vs contestant short codes
  • USSD ticket purchase
  • QR codes and security
  • Gate scanning
  • Multiple tiers, same event

How ticketing works on voteMe.live

voteMe.live supports multi-tier ticketing for any event. You can sell VIP, Regular, Early Bird, and any number of custom tiers with different prices, quantities, and perks.

Setting up ticket tiers

From your event dashboard, go to Tickets and create your tiers. Each tier has:

  • Name (e.g. VIP, Regular, Early Bird)
  • Price (in GHS)
  • Total quantity
  • Maximum per order (default 10)
  • Sales window (optional start and end date)
  • Perks list (optional, e.g. "Front row", "Meet & greet")
  • Badge (optional, e.g. "Selling fast")

You can create as many tiers as you need. Each tier sells independently β€” selling out VIP does not affect Regular availability.

Revenue share

voteMe.live takes 5% of gross ticket revenue. You keep 95%. The split happens automatically at the Paystack level β€” your share goes directly to your event's subaccount.

How buyers purchase tickets

Buyers visit your event's tickets page, select tiers and quantities, fill in their name, email, and phone, and pay via Paystack (Mobile Money, Visa/Mastercard). They receive a confirmation email with:

  • A server-rendered invitation poster (from your Studio design, if one exists)
  • A PDF ticket with their unique QR code
  • Their 6-digit short code fallback

Ticket short codes vs contestant short codes

Tickets have a 6-digit numeric short code (e.g. 482910) used as a fallback at the gate when QR scanning is unavailable. This is different from contestant short codes, which are 4-letter alphabetic codes (e.g. ABCD) used for USSD voting. The two are completely separate systems.

USSD ticket purchase

Buyers can purchase tickets via USSD without internet access. They dial the event USSD number, select the ticket tier, confirm the quantity, and pay via Mobile Money. An SMS receipt is sent after successful purchase.

QR codes and security

Every ticket has a signed QR code generated with HMAC-SHA256. The signature cannot be forged, and each QR is unique to the ticket holder and event. Key rotation is supported β€” if you ever need to rotate your signing key, all existing tickets remain valid.

Gate scanning

Use the scanner in your dashboard (Events β†’ [event] β†’ Scanner) on any phone or tablet. The scanner works offline using IndexedDB β€” scans queue locally and sync when connectivity returns. Your team members with scanner access can use it from their own devices simultaneously.

Multiple tiers, same event

Hybrid events can combine voting and ticketing. Voters cast votes online while ticket buyers attend the physical event. The same Paystack subaccount handles both payment streams.

On this page

  • How ticketing works on voteMe.live
  • Setting up ticket tiers
  • Revenue share
  • How buyers purchase tickets
  • Ticket short codes vs contestant short codes
  • USSD ticket purchase
  • QR codes and security
  • Gate scanning
  • Multiple tiers, same event

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On this page

Related articles

How to buy tickets via USSD

Ticket transfers and refunds

Scanning tickets at the gate

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How Ticketing Works on voteMe.live β€” Help β€” voteMe.live Help Β· voteMe.live